Privacy Policy

Effective date: 26 February 2026

1.Introduction

Chamara (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal data we process about you. This privacy policy explains how we collect, use, disclose, store, and protect personal data when you visit our website https://www.chamara.co (the “Site”) or interact with us through any related services.

2. Data controller & contact details

Data controller: Chamara a company incorporated under French law, registered with the Trade and Companies Register (RCS) under number 85112699500022, having its registered office at 30 RUE DE LA GENDARMERIE 64200 BIARRITZ. You may contact us at contact@chamara.co for any privacy‑related inquiries.

3. Types of personal data we collect

We never collect data that is unnecessary for the purpose(s) described below.

4. Why we process your data (purposes & legal bases)

5. Cookies & similar tracking technologies

• Essential cookies – required for the Site to function (e.g., session cookies).
• Analytics cookies – e.g., Google Analytics, used to understand how visitors use the Site.
• Marketing cookies – set when you opt‑in to receive newsletters or advertising.

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When you first visit the Site you will see a cookie banner allowing you to accept or reject non‑essential cookies. You can change your preferences at any time via the “Cookie Settings” link in the footer.

6. Recipients & third‑party transfers

We may share your personal data with:

• Service providers (hosting, email delivery, analytics, CRM) that process data on our behalf under a data‑processing agreement.
• Legal authorities when required by law or to protect our rights.

All third parties are bound by contractual clauses that ensure GDPR‑level protection. We do not sell your personal data to third parties for marketing purposes.

7. International data transfers

Our primary hosting provider is located in the European Economic Area (EEA). If any sub‑processor is outside the EEA (e.g., a cloud service), we will ensure an adequate level of protection through:

• Standard Contractual Clauses approved by the European Commission, or
• The sub‑processor being certified under the EU‑US Data Privacy Framework.

8. Data retention

We retain personal data only as long as necessary:

• Contact enquiries – 2 years after the last interaction.
• Newsletter subscribers – until you unsubscribe or request deletion.
• Analytics data – aggregated and anonymised after 12 months; raw logs kept for 6 months for security purposes.

When the retention period expires, the data is securely deleted or anonymised.

9. Your rights under the GDPR

You have the following rights regarding your personal data, which you can exercise free of charge by contacting us at [contact@chamara.co]:

• Right of access – obtain a copy of the data we hold about you.
• Right to rectification – correct inaccurate or incomplete data.
• Right to erasure (“right to be forgotten”) – request deletion of your data, subject to legal limits.
• Right to restriction of processing – limit how we use your data.
• Right to data portability – receive your data in a structured, commonly used format.
• Right to object – object to processing for direct marketing or legitimate‑interest grounds.
• Right to withdraw consent – at any time, without affecting the lawfulness of processing based on consent before withdrawal.

If you believe we have not complied with your request, you may lodge a complaint with the French Data Protection Authority (CNIL) at https://www.cnil.fr.

10. Security

We implement appropriate technical and organisational measures (encryption, access controls, regular security testing) to protect personal data against accidental loss, unauthorised access, alteration, or disclosure.

11. Changes to this privacy policy

We may update this policy from time to time to reflect legal or operational changes. The “Effective date” at the top will indicate the latest revision. Significant changes will be communicated via a notice on the Site or by email (if you have opted‑in to receive communications).

12. How to contact us

If you have any questions, concerns, or wish to exercise any of your rights, please contact:
Chamara
Email: contact@chamara.co
Address: [full corporate address]